Reel Temple Privacy Policy
Introduction
Reel Temple ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our Temple Keeper and Temple Guardian memberships, custom content creation, and brand video/photo services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
Information We Collect
Information You Provide to Us
Account Information: Your name, email address, password, and payment information when you create an account or purchase a membership.
Lead Form Information: Responses to questions submitted through lead forms, social media campaigns, or other lead generation channels.
Communication Data: Information you provide when contacting us for support, submitting custom content requests, or joining our affiliate program.
Business Information: Business name, ABN, address, or other details if you request a tax invoice, commercial licence, or work for clients.
Information Collected Automatically
Usage Data: Pages viewed, time spent on our site, download or access history, and interactions with our content.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyse site usage.
How We Use Your Information
We use your information to:
Provide, maintain, and improve our services.
Process membership payments and manage your account.
Deliver content and services, including downloads, custom video/image content, or brand shoot orders.
Communicate with you about your account, updates, promotions, or service information.
Respond to your inquiries and provide customer support.
Manage affiliate program participation and process payments.
Prevent fraud and ensure the security of our platform.
Comply with legal obligations.
Analyse usage patterns to improve your experience with Reel Temple.
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Payment processors, hosting providers, email service providers, or partners who assist us in delivering our services.
Creative Contributors: Collaborators, photographers, or videographers involved in custom content creation.
Affiliate Partners: If you participate in our affiliate program, necessary information may be shared to track referrals and process payments.
Legal Requirements: When required by law or to protect our rights, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Your Rights and Choices
You have the right to:
Access and update your account information through your account settings.
Cancel your membership (Temple Keeper or Temple Guardian) at any time.
Manage email preferences or unsubscribe from marketing communications.
Request deletion of your account by contacting us.
Request a copy of your personal information.
Australian Privacy Rights: If you are in Australia, you have rights under the Privacy Act 1988 (Cth), including access and correction of personal information.
International Users: If you are outside Australia, you may have additional rights under applicable data protection laws.
Content Usage and Restrictions
When you access or download content from Reel Temple:
Content is licensed for your personal or business use according to your membership tier.
You may not share, sell, or redistribute downloaded content or custom assets to third parties without the appropriate licence.
Commercial use requires a Temple Guardian membership (Commercial Licence).
Our content cannot be used to create physical prints for sale without explicit permission.
Content created while your membership is active may continue to be used after cancellation according to the license scope.
Data Security
We implement reasonable measures to protect your information, including:
Secure encryption for payments.
Password-protected accounts.
Restricted access to personal information.
Regular security audits.
Please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Third-Party Links
Our website may contain links to third-party websites (e.g., payment processors or social platforms). We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
AI & Custom Content Services
Custom content and AI-assisted content may process information you provide (e.g., images, brand details) to create videos, photos, or templates. We use this information solely to deliver your requested content and do not retain or use it beyond service delivery unless you provide explicit consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be posted on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:
Email: sacred@reeltemple.com
Website: www.reeltemple.com